AceWrite Refund Policy

At AceWrite, we take pride in our commitment to customer satisfaction. We understand the importance of a well-crafted resume in your career journey, and we stand behind the quality of our services with a 100% satisfaction guarantee.

Our guarantee is simple: if you are not completely satisfied with your resume, we are here to make it right. Within 7 days of receiving your resume, simply let us know if there are any aspects you would like to revise. We will gladly provide revisions at no extra cost until you are satisfied with the result. In addition, if, after the revision process, you are still not happy with your resume, we will issue you a full refund.

Requesting a refund is easy. Just follow these steps:

  1. Contact Us: Reach out to our customer support team within 7 days of receiving your resume. We are here to listen and understand your concerns.
  2. Provide Feedback: Let us know why you are not satisfied with your resume. Your feedback helps us improve our services and ensures we meet your expectations.
  3. Review and Refund: Our team will carefully review your request and, if necessary, process your refund promptly. Refunds are typically processed within 3-5 business days.

While we strive to provide exceptional service to every client, there are a few instances where refunds may not be applicable. These include resumes that have already been submitted to potential employers, resumes that have undergone multiple revisions, and resumes that were created more than 7 days ago.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to address any inquiries and ensure that you have a positive experience with AceWrite.

At AceWrite, your satisfaction is our top priority. We are dedicated to providing you with the best possible service and ensuring that you are happy with your resume. Thank you for choosing AceWrite for your resume writing needs.

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